Privacy Policy

Transparency and trust are the foundation of our memorial services.

Last Updated: January 1, 2026

1. Introduction

Memorial Art Studio ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website lovedonephoto.com.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Image Data: The most critical data we handle are the photographs you upload. These are strictly used for the purpose of generating your requested artwork.

3. How We Use Your Photos (AI Processing)

We utilize advanced Artificial Intelligence (AI) to process your photos. By uploading your photos, you grant us permission to process them through our AI algorithms (including but not limited to Gemini and Imagen models).

Crucially: We do NOT use your private family photos to train our public foundation models. Your data remains isolated and is used solely for the inference process (generating your specific result). Once the process is complete and you delete the image from your dashboard, the source data is purged from our active processing servers.

4. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), is collected and stored by our payment processor (Stripe). We do not store any full credit card numbers on our servers.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to request access to the personal data we hold about you, request that we correct any inaccuracies, or request the deletion of your personal data. To exercise these rights, please contact us at support@lovedonephoto.com.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Memorial Art Studio
Email: privacy@lovedonephoto.com
Address: Levent, Istanbul / Turkey